Responsible Gaming
Introduction
At Live Dealer Casinos NZ, we are committed to promoting responsible gaming practices. Live dealer casino games should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Gaming should never be viewed as an investment or income source. Please gamble only with money you can afford to lose.
Age Verification
You must be 18 years of age or older to participate in online gambling in New Zealand. It is your responsibility to ensure you meet the legal age requirement in your jurisdiction before engaging in any gaming activities. We do not knowingly provide gaming services to minors.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, please seek help immediately:
- Gambling more frequently or for longer periods than intended
- Chasing losses by gambling with increasing amounts of money
- Hiding gambling activity or lying about the time and money spent
- Neglecting family, work, or personal responsibilities due to gambling
- Experiencing mood swings or irritability when not gambling
- Using gambling as an escape from stress, anxiety, or other problems
- Borrowing money or accumulating debt to finance gambling
- Feeling unable to control or stop gambling despite negative consequences
- Losing interest in hobbies and activities you once enjoyed
- Experiencing sleep disruption or health problems related to gaming
Self-Help Tools
Most reputable online casinos offer tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount of losses you are willing to accept
- Reality Checks: Enable pop-up reminders during gaming sessions to help you track time and money spent
- Self-Exclusion: Temporarily or permanently restrict your access to gaming accounts
- Time Limits: Set session duration limits to control how long you play
We strongly encourage you to utilise these tools as part of your responsible gaming strategy.
Support Organisations
If you are struggling with problem gambling, professional help is available. Please contact one of the following organisations:
New Zealand
- Problem Gambling Foundation — Free confidential counselling and support services for New Zealand residents
www.pgf.nz
Phone: 0800 664 262 - Gambling Helpline (Samaritans) — Free, confidential telephone support
Phone: 0800 654 655 - Gamblers Anonymous — Self-help meetings and peer support across New Zealand
www.gamblersanonymous.org.nz
International Support Services
- GamCare (United Kingdom) — Counselling and support services
www.gamcare.org.uk - GamStop (United Kingdom) — Self-exclusion scheme across UK-licensed operators
www.gamstop.co.uk - Gambling Help Online (Australia) — Counselling and support services for Australians
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada) — Evidence-based information and resources
www.responsiblegambling.org - National Council on Problem Gambling (United States) — Help line and treatment referrals
www.ncpgambling.org
Call to Action
If you or someone you know is struggling with problem gambling, seek help today. There is no shame in asking for support — professional counsellors and peer support groups are ready to assist you. Contact one of the organisations listed above or reach out to a trusted family member or friend. Your wellbeing is important, and help is available.
Last Updated: 2026